Support is provided at all times in any active project, and for up to 30 days after delivery. Support for a Full Shopify Store Setup service includes:

• Teaching you how to manage your store (create collections, add navigation, do basic changes to your theme, etc). It doesn't include sales strategies or tips for optimization.
• We may send video tutorials if required
• Fix any incorrect configuration we made that affects proper store functionality (if any)

What's not included?

• Coding configurations or information that requires coding knowledge
• Telephone or live video calls
• Any app support
• Reverting changes made by you that affected or broke the proper functionality of the store or theme.

Hiring another team to work in the store at the same time as us without specific notice of the type of work they will do may end up in an instant and irreversible denial of our support.